News

Artificial Intelligence and the “Year of Einstein”

I’m not a fan of “the street”, but I did see this article in a crawl somewhere, and shamelessly took the click bait. What I read in the article was interesting though.  When Salesforce bought Einstein – or the engine that became Einstein last year for 4600M, I saw the potential, but didn’t see the immediate applicability. 
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Salesforce Service Cloud – Web to Case vs Email to Case

Two features that come standard with the Salesforce Service Cloud are Web to Case and Email to Case.  We frequently get asked what the the differences between these features are,  so we thought why not break it down here for you. Web to Case The Web to Case feature allows you to capture case information in a form
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Happy 18th Birthday, a Study of Salesforce as a Company and Culture

HBD Salesforce, I read this great article about the culture of salesforce, and the way the company came to be… One of the forgotten things (I think) about Salesforce is that it started in 1999, back in the original “.com craze” (toysmart or pets.com anyone?) Salesforce started in an Apartment in San Fran with Benioff and a
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BlackIron. A Salesforce.com certified partner.

Over 1200 successful salesforce implementations and counting – we know we can help you be successful too.

What we do

Jump-start Services

Get a jump-start on your path to CRM success. See an immediate and dramatic Return on Investment on your salesforce.com® solution.

System Integration

Streamline the process of extracting, transforming, cleansing and loading data from a source system and integrate it seamlessly with your salesforce.com® solution to help build your CRM System.

System Refinement

Identify areas and functionalities not being utilized within the salesforce.com® solution you already own – optimize to acieve success and increase efficiency and ROI.

Professional Services Automation

Deliver all your business applications in a single environment – one data model, sharing model, user interface – a Wall 2 Wall Services Cloud tool downloadable from salesforce.com®.

Extension on Demand

Salesforce.com® is constantly evolving, with significant functional changes released each year – keep up with the constant changes and new applications easily and efficiently.

About Us

Most Professional Services firms talk a good game and then pull the old “bait and switch” – selling you top quality professional expertise of the executive team, then sending new, inexperienced consultants to do the work. We don’t play that game. The team you meet for your project is the team that will do the work. And what a team it is – all of the group is salesforce.com certified and salesforce.com experienced. We are truly experts in the salesforce.com suite of applications and can help you make the most out of the software you are about to implement.

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