VDC Research is the leading market intelligence and advisory firm for the connected world. With unmatched domain expertise and rigorous primary research methodologies, VDC enables clients to find new opportunities for growth and make critical decisions with confidence. Challenge: VDC Research purchased a Customer Community from Salesforce.com to expose their research articles to their existing customer base.
Maintaining clean and accurate data is one of the most important things you can do to help your organization get the most out of Salesforce. With the Spring 15 release, Salesforce has made managing duplicates even easier by leveraging the Data.com technology, and providing a duplicate management tool to its clients for FREE….that’s right, you do
I have to admit, I didn’t know much about social.com – it seemed to be one of those products that really didn’t get the full salesforce treatment, but the more I read, the more I think that for B2C customers, this tool is going to be a game changer… I was reading an article about