Sorry, I had to do a shout out to Steely Dan (we miss you Walter…) Salesforce has forecast that next Friday will be the BUSIEST on line shopping day of the year! Analysts are forecasting that fully 50% of online shopping will be complete by December 3rd. And, 40% of the sales will be done
Customer Success is our most important deliverable… That’s why we work with all our customers to train them – not only on the base functions of salesforce, but specifically on the customized and personalized features we built during the deployment project. We believe this is the quickest way to deliver real value for your business.
I’m not a fan of “the street”, but I did see this article in a crawl somewhere, and shamelessly took the click bait. What I read in the article was interesting though. When Salesforce bought Einstein – or the engine that became Einstein last year for 4600M, I saw the potential, but didn’t see the
Two features that come standard with the Salesforce Service Cloud are Web to Case and Email to Case. We frequently get asked what the the differences between these features are, so we thought why not break it down here for you. Web to Case The Web to Case feature allows you to capture case information in
HBD Salesforce, I read this great article about the culture of salesforce, and the way the company came to be… One of the forgotten things (I think) about Salesforce is that it started in 1999, back in the original “.com craze” (toysmart or pets.com anyone?) Salesforce started in an Apartment in San Fran with Benioff