Why do I need a CRM?

As a Trucking Dealership,  you’ve likely wondered, “Do we need a real CRM?” 

Even if sales is not a fundamental part of your business operations, a CRM tool isn’t just for customer management. It’s a platform for engagement – allowing you to:

• Enable faster and smarter customer interactions to drive more revenue 
• Gain visibility by unlocking your Karmak DMS Data.

In this 45-minute interactive session, we will explain how CRM, and integrating your CRM with Karmak can benefit your business.  We will discuss:

• The difference between DMS and CRM 
• The value of integrating a CRM with DMS
• The Keys to managing, staffing and measuring this all important project.

We will be joined by Sean Russell – Director of Sales Operations for Cox Mobility Solutions (formerly Dickinson Fleet Services).  Sean will walk us through their CRM journey – highlighting the challenges and successes of the project.

We look forward to having you join us!  Thursday, August 17th at 10:00 am EST.  This event, scheduled for 45 minutes, will take a deep dive into WHY a trucking Dealership should deploy CRM.