Last week I heard one of the best analogies for maintenance contracts I have ever heard!  A new prospect (shout out to Drew Hettich for this one) likened Preventative maintenance contracts to Dentists!  It is obviously in a dentist’s best

One of the benefits for manufacturers in integrating ERP to CRM is superior Customer Level Forecasting.  ERP systems are very product focused – Inventory Control, Average Cost, demand models for replenishment etc. are all very product focused events, but  –

One of the simplest – and most powerful functions manufacturers can take advantage of in CRM is This Year/Last Year (YoY) comparisons.  And (again salesforce centric) in salesforce – its so easy to do!  Manufacturers can gain valuable insights by

Trucking dealerships, deal with a lot of data.  For most of our Dealership clients, integration to DMS is a key component of the project, but usually, we are bringing sales data (Parts, Repairs and Deals) into salesforce to allow reps