Blog

Where is Everybody? Salesforce Maps gives manufacturers insight into customers

Finding, winning and keeping customers in today’s manufacturing environment is harder than ever. Keeping customers happy often requires a personal touch. And understanding WHICH customers to visit is more important than ever.

Making sure that your Reps have well defined territories, that are balanced and contained can also help your team to make the most of road trips and in person appearances. Today we want to dive into the use of salesforce maps to understand basic information like

Taking your use of Salesforce to the Next Level

Salesforce out of the box is a powerful tool – using Sales Cloud, Service Cloud, Maps, Marketing Cloud, CPQ etc. can help you to transform your business.

And all of these tools are radically configurable.  Salesforce can be transformed to fit almost any business need. But all of this transformation doesn’t render the base – most powerful features of Salesforce moot.  In fact, tools like activity capture, Chatter and Reporting and Analysis are made MORE powerful as a result of refining the

ERP Integration with Salesforce is a Game Changer

Continuing with the Repetitive Manufacturing Theme, today, I wanted to write about ERP integration with salesforce. Manufacturing is more complicated than other industries, and so since the 90’s, manufacturers have invested heavily in ERP for good reason.  ERP’s help companies manage and track inventory, plan warehouse and manufacturing floor utilization, and forecast and manage cash flow and capital equipment.

ERP systems are necessarily complicated, after all, Bill-of Materials, Shop Floor configuration, Inventory Control are complicated multi-level processes. ERP’s, however, are built to

BlackIron can help manufacturers achieve CRM Success with Salesforce

I hope everyone is staying safe and figuring out how to adjust to our new normal. At BIG, we’ve been working on resources for our Salesforce customers, and for those who are considering implementing a CRM. We want to show manufacturers that BlackIron can help manufacturers achieve CRM Success with Salesforce, with BlackIron at the helm.

There are many types of manufacturers, but for simplification, and how we think we can begin the conversation, we are breaking them down into 4

BlackIron has been a Salesforce partner for the last 15 years (long time I know), but this year, we also joined the Partnership ranks at Karmak. Karmak is a Dealer Management System (DMS) for Trucking Dealerships and BIG has developed an integration between Karmak and Salesforce using their new Unity API. This Video shows you the power of that integration between Salesforce & Karmak. Integrating DMS data with CRM data can take a dealership to the next level. Salesforce – in combination with Karmak, gives your