Category Archive for : ‘Salesforce In The News’

Big things for BIG and Salesforce in 2017

It is hard to believe that the end of another year is upon us. It feels as though we were just writing our look back on 2016, yet here we are a whole year later. And what a year it has been!

For Salesforce, 2017 has been the year of Lightning and AI. The evolution of the sleek Lightning interface coupled with the power of the Einstein intelligence layer has made for another exciting year in Salesforce deployments. Features such as Path and Assistant made

HBD Salesforce, I read this great article about the culture of salesforce, and the way the company came to be…

One of the forgotten things (I think) about Salesforce is that it started in 1999, back in the original “.com craze” (toysmart or pets.com anyone?)

Salesforce started in an Apartment in San Fran with Benioff and a couple of other dreamers, in an age of dreamers.  Watching HBO’s Silicon Valley, I can easily imagine what that felt like – substituting a garage with an apartment, and moving the city by 30 miles.

In

I saw this article come up on my google feed 2 days ago and was intrigued to say the least.  I don’t yet completely understand how AI can work in tandem with CRM, but at the very least, the way that AI is beginning to understand what we do is interesting – and frightening…

This article talks about 3 big trends in AI programming – the first deals with document relationships – not just interpreting documents by their content, but by what questions were asked to access them in a search

So, I figured everyone had blogged their hearts out for the NA14 “issue” but as much as I cheer lead for SF, I figured I needed to jump in when bad stuff happens.  I saw an article today saying that some customers lost data when the NA 14 disruption happened.

No, a little cheerleading – Salesforce is never down (on a non scheduled basis), and so this is a first time occurrence (or certainly the first time in almost 10 years), but I think there are 3 factors that make this

I remember when Salesforce rolled out Apttus to their team – lots of hype – lots of PR on both sides and the decision and the confident predictions of what the future state would be.

Well, As a fly on the wall (in and around the Salesforce offices) I can tell you that the rollout produced some “unpredictable results”…  The Salesforce reps, were really not thrilled with the end product – it was slow (at least according to my reps),  and it was unnecessarily complex.

So I wonder if that whole experience