Salesforce Outlook integration

One of the most common things customers want in Salesforce, and one of the most confusing (to my mind) is Salesforce Outlook integration.  Most of our customers use Outlook for their email client, and they want an easy way to

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Time for a Salesforce Refinement?

Time for a Salesforce Refinement? As a Salesforce administrator, how do you know when it is time for a Salesforce refinement, or overhaul, shall we say? Good question. We, as experienced Salesforce implementation consultants, can pretty easily tell when logging

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Salesforce Releases Duplicate Management Feature

Maintaining clean and accurate data is one of the most important things you can do to help your organization get the most out of Salesforce.  With the Spring 15 release, Salesforce has made managing duplicates even easier by leveraging the

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