Karmak and Salesforce, connected by Karmak’s certified integration partner

Live inventory, repair orders, parts history and unit data from Karmak Fusion, right inside Salesforce where your reps already work.

See Karmak data in Salesforce
The Karmak + Salesforce Integration Playbook

Our step-by-step guide to connecting Karmak and Salesforce, free.

Listed on Karmak’s integration partners page.

Running Karmak + Salesforce with Black Iron:VTERegional InternationalReefer SalesWallWorksKenworth Northeast

How Kenworth Northeast runs every rep the same way

A sales process that runs the same way for every rep, grounded in Karmak data that used to sit unused in the DMS.

What we built, from Buffalo to Rhode Island:

  • Account records synced with Karmak purchase and service history
  • Salesforce Maps for reps who live in the field
  • Calls logged by voice and photos captured on site
  • Campaigns tied to the invoices they actually closed

One screen, not three

From Karmak Fusion

Live inventory

Reps see what’s on the lot and on order without calling the office.

From Karmak Fusion

Mobile quoting

Build the quote in the yard, from the phone, against real stock.

From Karmak Fusion

Customer history

Every truck, repair order and parts purchase, right on the account.

Salesforce shows the effort.Karmak shows the result.

When the two don’t talk, the parts team can’t see which fleets the rep just visited, and service never hears about the customer who bought ten trucks last month. Put them together and managers finally see which effort pays off.

Salesforce
The effort
CallsVisitsEmailsQuotes

Plenty of activity. No idea what it was worth.

Karmak
The result
InvoicesRepair ordersParts salesUnits sold

Every real number, with no idea what drove it.

Connected: which effort actually pays off
Visits next to revenueWhich reps move parts and service

Pocket intel before every visit

Salesforce Maps showing Karmak dealer accounts
Karmak data on a map: who’s buying, who isn’t, and where to go next

With Salesforce Maps, a rep pulls up any account on the way in and walks through the door knowing:

  • Every truck and repair order on the account
  • Which repair orders are still open
  • What they bought this quarter compared to last
  • Which nearby accounts are worth a stop on the way back

See how Salesforce Maps works

Ready to connect Karmak and Salesforce?

Start with the playbook, or talk it through with someone who’s done it for dealers like you.

Running Procede or CDK instead? See all dealer integrations.