Manufacturing sales reps spend a lot of time away from their desks. When a customer calls while they’re on the road and asks about an order, the options are usually: find a place to pull out a laptop, call the office, or tell them you’ll follow up. None of those are great answers.
Salesforce Mobile puts the full CRM – sales history, order status, open opportunities, account notes – on a phone. Real-time access to the data your reps need to have an informed customer conversation, available wherever they are, without logging into anything other than the app they already use every day.
For manufacturing companies where field reps are a significant part of the sales motion, the quality of in-the-moment customer interactions matters. A rep who can answer a question on the spot closes faster and builds more trust than one who has to follow up later with information they should have had available.
If your field sales team is working without real-time CRM access, book a call here.