Salesforce for manufacturers, wired into the ERP you already run

Epicor, SAP, NetSuite, Sage, Dynamics, or something older that nobody else wants to touch. We've been connecting Salesforce to manufacturing ERPs for 22 years.

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Pick yours and see what it unlocks
22 yearsconnecting Salesforce to manufacturing
2,000+Salesforce implementations
>400ERP integrations, from simple (QuickBooks) to complex (SAP)

Quotes that took days now take an hour

BeforeDays
Now1 hour

Incord builds custom safety netting, so every quote is a configuration. Before Salesforce CPQ was connected to Sage 100, a quote took days, literally. Now it takes about an hour, and the order drops straight into Sage without anyone retyping it.

CRM without ERP is a peanut butter sandwichwithout the peanut butter

In manufacturing, an opportunity is the handshake. Everybody agrees they love each other, and then the real work happens somewhere else. Unless you're a job shop, the action is the sales order that comes in through your call center or EDI, gets picked, packed and shipped, and lives in the ERP.

A rep who can't see that knows maybe 10% of what's going on with their own accounts. Worse, CRM turns into a chore. They log the calls, the emails and the visits, feeding the machine every day and getting nothing back out of it.

Salesforce, on its own
What the rep feeds in
Call logsEmailsVisit notesActivitiesOpportunities

Logged faithfully. Rarely looked at again.

Your ERP
Where the business happens
Sales orders from the call center or EDIPickedPackedShippedInvoiced

Every real number, sitting where the rep can't see it.

Connected: one account, the whole story
Your visits next to their ordersWhat they buy and what they stopped buying

Now the Machine feeds the Rep

With both systems working together, the rep's phone becomes two things at once: a memory of everything they've done with an account, and a live view of what that account is doing with your business. With a little help from our team, it starts telling them:

  • What's selling well, account by account
  • What isn't selling, before it becomes a bad quarter
  • How often they visit compared to what the customer buys
  • Year over year, which customers are up and which are sliding
  • Which accounts to go see this week

On the road? Put it all on a territory map with Salesforce Maps.

Salesforce account page showing ERP sales history this year against last
The account page: ERP sales history, this year against last, right where the rep already works
Salesforce sales dashboard with ERP sales orders by product, rep and account
The manager's dashboard: sales by product, rep and account, with this week, month and year at a glance
Salesforce report of sales orders by account, month by month, this year against last
Every account, month by month, this year against last

Manufacturers already running this way

Quotes and schedules every custom bus in Salesforce, with chassis data pulled straight from Ford and Freightliner.

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Paired the right product with the right client using their ERP data.

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Opened new doors for partners and customers with CPQ and digital engagement.

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Integrated SAP so the team could drill all the way down to customer success.

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Connected Sales Cloud to SysPro, which had no usable API, without touching ERP performance.

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Start with your ERP

See exactly what connecting it to Salesforce unlocks for your team.

Rather just talk it through? Book a meeting.