JADCO

How We helped JADCO

How We can help you

JADCO Manufacturing, Inc. is a leading global provider of unique solutions to combat impact and abrasion challenges for over 40 years.  JADCO offers an unparalleled array of proprietary products to optimize operations.

JADCO builds custom wear resistant Steel Solutions for a variety of industries, including Mining, Steel Mills, Power Generation and Paper Mills.

JADCO wanted to know ABOUT some of the data in their ERP, JOBBOSS.  Such as:

  • Which Quotes required follow up
  • Which Quotes turned into Jobs (Won vs Lost Jobs)
  • Which customers usually went with quotes (win percentage) and which didn’t (tire kickers)
  • How much Revenue existed for a Customer
  • What were the sales Trends (TY/LY)

Like Most ERP’s this data was in JOBBOSS, but getting to it, and making sense of it – well, that was another story.

Working together, BlackIron Group  built these views, and wrote the integration code so that JADCO could utilize data they already had in ERP to give valuable insight into their customers, and a competitive advantage in the markets.

 

Using customer relationship management (CRM) in the manufacturing sector requires a system that meets your unique business needs. We can help your team find success on the Salesforce Cloud.

Why you need salesforce

Regular communication with your customers lets them know how much you value them and their business. Show them that you care by offering valuable information such as tips on how to use your products and services more effectively, event announcements, information on upcoming new products and expanded services, and special discounts on existing ones.

Sales representatives can quickly create and manage quotes for partners and customers.

Call center agents can seamlessly handle the highly technical support process across multiple channels

“Great companies have a solid vision of Key data such as Sales, Inventory, Pipeline & Marketing Reach.  Our decision to let our ERP be our ERP and to have Salesforce be the central source of that data was key in our success with our CRM.  BlackIron Group played a huge role in that success and our partnership with them has transformed our analytical reach and capabilities. ”  – Paul King , Business Development Director – JADCO Manufacturing

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