How We helped JADCO
How We can help you
|JADCO Manufacturing, Inc. is a leading global provider of unique solutions to combat impact and abrasion challenges for over 40 years. JADCO offers an unparalleled array of proprietary products to optimize operations.
JADCO builds custom wear resistant Steel Solutions for a variety of industries, including Mining, Steel Mills, Power Generation and Paper Mills.
JADCO wanted to know ABOUT some of the data in their ERP, JOBBOSS. Such as:
Like Most ERP’s this data was in JOBBOSS, but getting to it, and making sense of it – well, that was another story.
Working together, BlackIron Group built these views, and wrote the integration code so that JADCO could utilize data they already had in ERP to give valuable insight into their customers, and a competitive advantage in the markets.
Using customer relationship management (CRM) in the manufacturing sector requires a system that meets your unique business needs. We can help your team find success on the Salesforce Cloud.
Why you need salesforce
Regular communication with your customers lets them know how much you value them and their business. Show them that you care by offering valuable information such as tips on how to use your products and services more effectively, event announcements, information on upcoming new products and expanded services, and special discounts on existing ones.
Sales representatives can quickly create and manage quotes for partners and customers.
Call center agents can seamlessly handle the highly technical support process across multiple channels
|“Great companies have a solid vision of Key data such as Sales, Inventory, Pipeline & Marketing Reach. Our decision to let our ERP be our ERP and to have Salesforce be the central source of that data was key in our success with our CRM. BlackIron Group played a huge role in that success and our partnership with them has transformed our analytical reach and capabilities. ” – Paul King , Business Development Director – JADCO Manufacturing|
In the wine business, understanding real time sales and inventory information is Vital to the Sales team, who uses the data to manage pricing, promotions and product features. Our team built a sophisticated integration to their ERP, SAP, integrating product data, Sales Data, Invoice Data, Pricing data & On Hand and On Order Inventory. But bringing this data into Salesforce was only the first step. Once the data is present, Massanois users must be able to make sense of it. BIG helped to make sense of the data by building out targeted reports and Dashboards that are available to the team, and refreshed hourly. This has helped Massanois to buy wines that delight their customers, and deliver that wine to the customer at the right time.